1. What if I would like to return an item?
Mail back the unused items you would like to return in the product's original packaging and labels to our store. The address is: Knit and Stitch boutique, 15 Stone St., Cocoa, FL 32922. Please include a note, call or send us an email describing your reason for returning the items. Return products must be unused and in the original packaging. We can exchange the item, or provide an in-store credit. We will not, however, be able to refund your shipping costs unless we have made an error on your order which prompted the return.
2. Will I be refunded on the shipping to return an item?
No, we will not refund the shipping cost, unless we have made an error on your order prompting the return.
3. How much time do I have to return an item?
We prefer to have items returned within 30 days, but can make exceptions when necessary. We really want you to love your projects and will do everything we can to make sure your buying experience at Knit and Stitch boutique is a great one.
4. Can books and patterns be returned?
No, books and patterns cannot be returned.
5. Can sale items be returned?
No, sale items cannot be returned.